At Valutrades, we strive to make your withdrawal process as smooth and secure as possible. Occasionally, you may need to add a new withdrawal method to your account. On this page, we will help you understand when and why you might need to do this, and how to proceed. Verification of your withdrawal method is essential for the security of your funds and to comply with regulatory requirements. This process ensures that the withdrawal method belongs to you and prevents unauthorized access to your funds.
There are various scenarios where adding a new withdrawal method may be necessary:
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Unavailable Method: If the method you need to withdraw your funds is not available in your client area, our support team may instruct you to add a new method to facilitate seamless fund withdrawals.
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Boleto Deposit: If you are based in Brazil and have deposited funds using Boleto, you must add a new withdrawal method. Boleto is primarily used for deposits, so you will need an alternative method to withdraw your funds.
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New Affiliate: If you are a new affiliate applying for your first rebate withdrawal, you must add and verify a new withdrawal method. This initial verification is crucial to ensure the security of your funds and the smooth processing of future withdrawals. You are not required to repeat this process for future withdrawal requests once the information has been verified.
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Closed Bank Accounts: If your current withdrawal method is no longer available, such as in the case of a closed bank account, you will need to add a new withdrawal method. This allows you to continue withdrawing your funds without any disruption.
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Changing Methods: If you wish to add or change your withdrawal method, please note that our policy is to return funds to the original source whenever possible. If you are unable to access the original source or prefer a different method, you will need to add, verify, and get approval for a new withdrawal method.
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Bank Wire Transfer: If this is your initial withdrawal using a bank wire transfer, you must first add your bank account information. After the approval of these details, you will be able to choose the updated bank details on your withdrawal page.
For detailed instructions on how to add a new withdrawal method, please refer to our FAQ: How to Add New Withdrawal Method?
If you require further assistance from our support team, please contact us during our working hours as stated inside: How do I contact Valutrades Customer Support?