Quick Tips to Speed Up Your Deposit Process

To ensure that your deposit is processed swiftly, you can take several actions, which may vary based on the specific deposit method you have selected.

Bank Wire Transfers

• Include your trading account number in the “Reference” or “Remarks” field when making the transfer.
• Ensure you transfer to the correct bank account (e.g., avoid sending funds meant for Valutrades UK to a Valutrades Seychelles account).
• Use the correct currency for your trading account. Deposits in different currencies may delay processing.
• Be aware of UK bank holidays and weekends — deposits made during these times will be processed on the next business day.
• After completing the transfer, upload the proof of transfer and click “Submit” on the deposit page.

Note: Processing time also depends on your bank (domestic or international transfers may vary).

 

China UnionPay

• Transfer the exact amount shown on the deposit page.
• Complete the payment within the time limit specified on the deposit page.
• Paying close attention to all the instructions and receiver account details on the payment form and finalising the payment within the time window provided.
• Do not include sensitive remarks related to investments, deposits, trading, or forex.
• Deposits from ICBC Bank cannot be processed.
• The receiver's account details may change constantly, do not save the previous account details.

a) Z Channel

For the security reasons and in order to locate funds by payment providers, some processing channels require to match payments by:

1. Adding/removing decimals in the deposit amount.
2. Payment remarks.
3. Confirmation that instruction was read.
4. Payment must be completed within 15 minutes, and you need to click the "I have successfully paid" button.

b) MT Channel

1. Payment must be completed within 30 minutes, and then click "Mark Transfer as Completed".
2. When you use MT channel for deposit, please read the red sentences carefully.
   "During the transfer process, please avoid adding any remarks as it may cause delays in the transaction, fund returns, or inclusion in a blacklist."

c) M Channel

1. After the payment, upload the payment slip, and click the [I have paid] button.	2. Click the [Confirm paid] button after you have done the payment.

Cryptocurrency

• Use the correct wallet address based on the selected network (e.g., TRC20, ERC20).
• Complete the payment within the time limit specified on the deposit page.
• Transfer the exact amount displayed on the deposit page.
• After transferring, click the “Go to Deposit History” button. A pop-up confirmation message will appear, then click "Continue" to ensure your deposit is processed quickly.

a) Crypto Method B

b) Crypto Method C

c) Crypto Method R

PIX (Brazil)

• Use the correct PIX key and your Tax ID/CPF when making the transfer.
• Transfer the exact amount shown on the deposit page.
• Please adhere to the guidelines outlined on the deposit page when completing a PIX deposit.

 

E-Wallet

• Use a registered E-Wallet email that matches your account details.
• Transfer the exact amount displayed on the deposit page.
• Complete the payment within the time limit specified on the deposit page or on the e-wallet payment page.

If you require further assistance from our support team, please contact us during our working hours as stated inside: How do I contact Valutrades Customer Support?